Pick a Long-Term Care Plan
Individuals for whom it has been decided are eligible to receive long-term care services (LTC) through the Statewide Medicaid Managed Care (SMMC) Long-Term Care program will receive a welcome letter and brochure with information about the SMMC program and how to select a plan from the Agency for Health Care Administration (Agency). The letter includes:
- SMMC Plan Assignment(s) and Effective Date(s)
[If the individual does not actively select a plan];
- Instructions for Changing Plans; and
- Rights to Change Plans; and
- A list of other LTC plans in your region.
To select a different plan, the individual must make a plan choice by the date in the letter. SMMC plans by region
(view a map of regions and counties
) are on the Agency’s Statewide Medicaid Managed Care website. Choice counselors are available by phone at 1-877-711-3662 to help recipients select a plan that best meets their needs. In-person visits are available by request for recipients with special needs. Recipients can also enroll online at: www.flmedicaidmanagedcare.com
Once enrolled in a plan, enrollees may change plans during the first 120 days of enrollment. After the 120 days, enrollees may only change plans during their once a year open enrollment period or with a State-approved good cause reason.
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