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Pick a Long-Term Care Plan

Individuals for whom it has been decided are eligible to receive long-term care services (LTC) through the Statewide Medicaid Managed Care (SMMC) Long-Term Care program will receive a welcome letter and brochure with information about the SMMC program and how to select a plan from the Agency for Health Care Administration (Agency).  The letter includes:
  • SMMC Plan Assignment(s) and Effective Date(s)
    [If the individual does not actively select a plan];
  • Instructions for Changing Plans; and
  • Rights to Change Plans; and
  • A list of other LTC plans in your region.
To select a different plan, the individual must make a plan choice by the date in the letter.  SMMC plans by region (view a map of regions and counties) are on the Agency’s Statewide Medicaid Managed Care website.  Choice counselors are available by phone at 1-877-711-3662 to help recipients select a plan that best meets their needs.  In-person visits are available by request for recipients with special needs.  Recipients can also enroll online at: www.flmedicaidmanagedcare.com.

Once enrolled in a plan, enrollees may change plans during the first 120 days of enrollment.  After the 120 days, enrollees may only change plans during their once a year open enrollment period or with a State-approved good cause reason.

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