Bureau of Field Operations

Pat Caufman, Chief
Bureau of Field Operations
Division of Health Quality Assurance
Telephone: (727) 552-1975
Email: Pat.Caufman@ahca.myflorida.com

Field Operations directs facility inspections, which evaluate factors such as:

  • management and administration
  • nursing services
  • social services
  • dietary services
  • laboratory services
  • compliance with state and federal fire safety codes

It also maintains records of survey deficiencies and completes survey report forms. When deficiencies are found, a report is generated to the facility for corrective action. When necessary, Field Operations recommends sanctions, fines, and de-certifications.

In addition, it helps to develop facility regulations and procedures and carries out certain quality assurance initiatives. Field Operations has eight field offices that offer facility quality assurance services to Florida's 67 counties.

Survey and Certification Support Branch

Health Quality Assurance Field Offices

Training, Presentations, and Other Information