Hurricane Dorian Information
(Last Updated: September 5, 2019)

Health Care Facility Updates

  • The Agency requires all licensees providing residential or inpatient services to use an approved database for reporting its emergency status, planning or operations. The Agency has transitioned to a new approved database for reporting this information effective August 2018: Emergency Status System (ESS). Log into ESS to update information regarding census, available beds, utilities, evacuation, generators, damages (related to the storm) and all other reportable event-related information. The system serves as a monitoring tool, so if you must make a request for assistance, please contact your local Emergency Operations Center--a link is available at: https://www.floridadisaster.org/counties/. For information and user guides on gaining access to ESS, logging in, or updating your emergency status, visit this webpage: http://ahca.myflorida.com/MCHQ/Emergency_Activities/index.shtml. Please call 850-264-7924 for ESS support.

Medicaid Updates

  • Hurricane Dorian - Key Medicaid Information for Fee-For-Service and Managed Care Providers
  • The Agency for Health Care Administration is waiving the requirement that Medicaid recipients residing in the impacted areas of Hurricane Dorian have a completed Medical Certification for Medicaid Long-term Care Services and Patient Transfer Form (Form 5000-3008) prior to admission to a nursing facility, if the admission was necessary to protect the health and safety of the recipient (e.g., medically fragile recipients required to evacuate their county).


Be Prepared

Regulatory Information

For other regulatory questions, see the AHCA Resources below

AHCA Resources

Notify the Agency for Health Care Administration regarding evacuations and other issues you encounter during and after the storm by using the ESS system. If you have difficulty or need to reach Agency staff, please contact the licensure units for assistance as noted below.

Assisted Living Unit

Phone: (850) 412-4304

Email: assistedliving@ahca.myflorida.com

  • Assisted Living Facilities
  • Adult Day Care Centers
  • Adult Family Care Homes

Laboratory and In-Home Services Unit

Phone: (850) 412-4500

Email: LABSTAFF@ahca.myflorida.com

  • End Stage Renal Disease
  • Home Health Agencies

Hospital and Outpatient Services Unit

Phone: (850) 412-4549

Email: hospitals@ahca.myflorida.com

  • Crisis Stabilization Units and Short Term Residential Treatment Facilities
  • Hospitals
  • Residential Treatment Centers for Children and Adolescents
  • Residential Treatment Facilities

Long-Term Care Services Unit

Phone: (850) 412-4303

Email: LTCStaff@ahca.myflorida.com

  • Nursing Homes
  • Intermediate Care Facilities for the Developmentally Disabled
  • Homes for Special Services
  • Hospices (inpatient/residential only)
  • Prescribed Pediatric Extended Care Facilities
  • Transitional Living Facilities