COVID-19 Facility Information

Facility Information and Alerts

Category/Topic Brief Description of Changes During the State of Emergency Links to Full Document
  • Hospital ESS data entry of Federal Reporting Requirements
  • FEMA confirms state reporting system (ESS) as acceptable alternative to direct hospital submissions
  • Daily hospital reporting update related to numbers of patients admitted from long term care facilities
  • New CMS nursing home reporting requirements
  • Screening criteria for testing
  • What labs to use
  • E-blast Florida Department of Health (FDOH) Emergency Order -  Practitioner and Laboratory Testing for COVID-19
  • E-blast with guidance on diagnosing and clearing patients for transfer and assigning Person Under Investigation Numbers to suspected cases
  • COVID-19 Testing and Laboratory Director Qualifications
  • E-blast -- Mandatory COVID-19 Testing for Nursing Home and ALF Staff Logistics
  • Curative State – Sponsored Testing for Nursing Homes, Assisted Living Facility and Intermediate Care Facility for the Developmentally Disabled Staff
  • E-blast -- Emergency Rule: Requiring Staff COVID-19 Testing at Long-term Care Facilities
  • Emergency Order prohibiting persons entering long-term care facilities, exemptions listed
  • Emergency Order prohibiting persons entering long-term care facilities, extended – E-blast
  • Screening requirements of persons under investigation and/or confirmed cases at LTC facilities
  • Screening criteria for specific exemptions
  • Industry recommended tool kit for screening and notice
  • CDC guidance for wearing and making cloth masks
  • Universal Face Mask Use in Long Term Care Facilities
  • PPE Webinar Training for Long Term Care Facilities Flyer
  • Waives 499.006

Independent Residents / Retirement Communities

  • List of prohibited activities
  • Criteria for restricting access to the facility

Emergency Orders

  • Extension of quality assessment payment deadline for nursing homes and intermediate care facilities
  • Emergency Order outlining Phase 1 Recovery guidance for individuals, businesses, and institutions
  • Coronavirus (COVID-19) added to practitioner and laboratory reporting requirements
  • Waives PPE requirements outlined in section 499.006, Florida Statutes
  • All practitioners shall immediately cease performing medically unnecessary, non-urgent or non-emergency procedures or surgeries
  • Emergency Order prohibiting persons entering long-term care facilities
  • Screening requirements of persons under investigation and/or confirmed cases at LTC facilities
  • Pharmacists may dispense up to 30-day emergency prescription refill of maintenance medication
  • Measures necessary to protect the public health
  • Suspension of statutes and rules pertaining to Level 2 background screening
Regulatory Information
  • Overcapacity Authority
  • Employment background screening when fingerprint vendors are unavailable
  • Staff curfew letter to travel during curfew periods
  • Return to work criteria for essential personnel, confirmed or suspected COVID cases


  • Notify hospital EDs of COVID-19 status prior to transfer
  • ALL hospitals assess for COVID-19 prior to transfer
  • E-blast nursing home COVID-19 transfers
  • E-blast Long-Term Care Facilities Transfers and Testing Updates

General Facility Resource Information

  •  Agency directs nursing homes and residential healthcare facilities to immediately review facility protocols
  • Guidance for essential businesses operating during COVID-19 pandemic
  • How to disinfect your facility properly
  • Visitation to nursing homes, assisted living facilities, and other residential care facilities is restricted.
  • Guidance on organizational structure to prepare for and combat COVID-19
  • Updated AMA Special coding advice during COVID-19 public health emergency
  • Long-term care and Residential Facility Notification Requirement Reminder
  • Federal Waivers: Centers for Medicare and Medicaid certification waivers
  • CMS Grants Expanded Ability for Hospitals to Offer Long-term Care Services (“Swing-Beds”) for COVID-19 Patients
  • Agency extends Quality Assessment payment deadline for nursing homes and Intermediate Care Facilities
  • Discontinuation of transmission-based precautions and disposition of patients in long term care facilities
Food Safety
  • Best practices on safe food handling and employee health in retail settings during COVID-19 Pandemic
Building and Physical Plant
  • Office of Plans and Construction (OPC)  updates
  • Hospital Isolation Room Conversion
CDC and DOH Guidance
  • Centers for Disease Control COVID-19 Information
  • Florida Department of Health COVID-19 Information
  • CDC trainings for health care providers

Health Care Facility Updates

The Agency requires all licensees providing residential or inpatient services to use an approved database for reporting its emergency status, planning or operations. Log into the Emergency Status System (ESS) to update information regarding census, available beds, and all other reportable event-related information. The system serves as a monitoring tool, so if you must make a request for assistance, please contact your local Emergency Operations Center--a link is available at: https://www.floridadisaster.org/counties/. For information and user guides on gaining access to ESS, logging in, or updating your emergency status, visit this webpage: http://ahca.myflorida.com/MCHQ/Emergency_Activities/index.shtml. Please call 850-412-4462 outside normal business hours for ESS support.

ESS Resources

Assisted Living Unit

Phone: (850) 412-4304

Email: assistedliving@ahca.myflorida.com

Laboratory and In-Home Services Unit

Phone: (850) 412-4500

Email: LABSTAFF@ahca.myflorida.com

Hospital and Outpatient Services Unit

Phone: (850) 412-4549

Email: hospitals@ahca.myflorida.com

Long-Term Care Services Unit

Phone: (850) 412-4303

Email: LTCStaff@ahca.myflorida.com