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FLORIDA MEDICAID

Statewide Medicaid Managed Care Program


In 2011, the Florida Legislature created Part IV of Chapter 409, Florida Statutes, directing the Agency to create the Statewide Medicaid Managed Care (SMMC) program.  The SMMC program has two key components:  the Managed Medical Assistance program and the Long-term Care program.

Choose a tab above to view guidance statements and specific information regarding the Long-term Care and Managed Medical Assistance programs.  

Choose an arrow below to view general information about the program.


arrows Program Overview and Summary arrows

There will be two different components that make up the SMMC program:

  • The Florida Long-term Care program and
  • The Florida Managed Medical Assistance program.

If you are interested in learning more about these two programs, overviews and summaries may be accessed through the links below.

Updates about the Statewide Medicaid Managed Care program will be posted on this website as they become available.



arrows Achieved Savings Rebate Rule arrows

The “Standards for Independence” document is provided for any plan who intends to participate in the Statewide Medicaid Managed Care program.  This document outlines the standards of independence for audits conducted by independent certified public accountants pursuant to Fla. Stat. § 409.967.  These standards of independence are incorporated by reference in Rule 59G-8.800:  Financial Compliance Audits of Medicaid Prepaid Plans.  (Rule 59G-8.800 is currently under development).

Standards for Determining Independence [97KB PDF]


Sign Up For Program Updates

Due to the competitive procurement, we are in a statutorily imposed “Blackout Period” until 72 hours after the award and cannot provide interpretation or additional information not included in the LTC or MMA ITN documents.
As stated in s.287.057(23), F.S., “Respondents to this solicitation or persons acting on their behalf may not contact, between the release of the solicitation and the end of the 72-hour period following the agency posting the notice of intended award, excluding Saturdays, Sundays, and state holidays, any employee or officer of the executive or legislative branch concerning any aspect of this solicitation, except in writing to the procurement officer or as provided in the solicitation documents. Violation of this provision may be grounds for rejecting a response."

 

Comments and Questions?

Members of the media should contact the
Office of Communications at AHCACommunications@ahca.myflorida.com or by calling 850-412-3623.

Members of the public can email comments and suggestions about the Statewide Medicaid Managed Care program to FLMedicaidManagedCare@ahca.myflorida.com or mail them to:

Statewide Medicaid Managed Care program
Office of the Deputy Secretary for Medicaid
Agency for Health Care Administration
2727 Mahan Drive, MS #8
Tallahassee, Florida 32308

 

News and Events


Choose an arrow below for information and upcoming events related to the Statewide Medicaid Managed Care program.


arrows Event and Training Materials arrows

Most Recent Webinar


May

Webinar Presentation: Recipient Information Data Upload - May 23, 2013 [1.54MB PDF] 5/21/2013

Webinar Presentation: Recipient Information Data Upload - May 15, 2013 [1.37MB PDF]

Webinar Presentation: Medicaid Pending - May 9, 2013 [1.58KB PDF]

Webinar Presentation: Medicaid Provider Enrollment - May 1, 2013 [1.58KB PDF]

April

Webinar Presentation: Medicaid Provider Enrollment - April 25, 2013 [1.58MB PDF]

Webinar Presentation: Medicaid Provider Enrollment - April 17, 2013 [1.39MB PDF]

Webinar Presentation: Medicaid Pending – April 11, 2013 [1.0MB PDF]

March

Webinar Presentation: Medicaid Pending (REVISED) – April 3, 2013 [914KB PDF]

Webinar Presentation: Medicaid Pending – March 28, 2013 [957KB PDF]

Webinar Presentation: Home-Like Environment & Community Integration (REVISED) – March 22, 2013 [776KB PDF]

Webinar Presentation: Home-Like Environment & Community Integration (REVISED) – March 20, 2013 [776KB PDF]

Webinar Presentation: Home-Like Environment & Community Integration – March 14, 2013 [699KB PDF]

Statewide Medicaid Managed Care Long-Term Care Program Presentation – April 9, 2013 [718KB PDF]

Webinar Presentation:  Welcome Overview for LTC Potential Network Providers (REVISED) – March 6, 2013 [334KB PDF]

Webinar Presentation:  Welcome Overview for LTC Potential Network Providers – March 5, 2013 [333KB PDF]

AHS Presentation: SMMC LTC Overview Partner and Facility Staff Training March 2013 [2.48MB PDF] 3/25/2013

February

Webinar Presentation:  Welcome Overview for LTC Potential Network Providers – February 27, 2013 [333KB PDF]

F.A.Q.:  General SMMC Overview/From February 27, 2013 Webinar [87KB PDF]

Medicaid Joint Training for Nursing Homes ALF, February 2013 [503KB PDF]

Medicaid Joint Training HCBS Homelike Environment ALF, February 2013 [99KB PDF]


arrows Archive arrows

arrows Public Outreach Meetings Regarding 1115 Waiver for the Medically Needy Component of Statewide Medicaid Managed Care arrows

1115 Waiver for the Medically Needy Component of Statewide Medicaid Managed Care

Location Address

Date

Time

Agenda and Presentation

Westin Ft. Lauderdale
400 Corporate Drive
Ft. Lauderdale, FL 33334
Phone:  (954) 772-1331
Fax:  (954) 772-6867

October 19, 2012  2:00 pm - 5:00 pm

FAR Notice [77KB PDF]
Agenda [45KB PDF]
Presentation [109KB PDF]

Medical Care Advisory Committee Meeting

Agency for Health Care Administration
2727 Mahan Drive
Building 3, Conference Room A
Tallahassee, FL 32308

October 23, 2012

Call-In Information (Listen Only): 1-888-670-3525. When prompted, enter the participant pass code: 4265177105

1:00 pm - 4:00 pm

FAR Notice [77KB PDF]
Agenda [45KB PDF]
Presentation [109KB PDF]


Long-term Care Technical Advisory Workgroup Final Report [PDF 102KB]

arrows June – September 2011 Outreach Meetings arrows

The following outlines the publicly noticed meetings that have occurred.  Additional public meetings will be scheduled in the future and all related information will be posted on this page.

Regions
Counties
Location
Address
Date
Time
Agenda
Presentation
Region 11
Miami-Dade and Monroe

Marathon Government Center - Map It
EOC BOCC Meeting Room 2nd Floor
2798 Overseas Highway, MM 50
Marathon, FL 33050

September 12, 2011 10:00am-1:00pm
Agenda
[109KB PDF]

Presentation
[610KB PDF]
Field House - Map It
(Next to Bank United Center in the University of Miami)
1245 Dauer Drive
Coral Gables, FL 33146
Metro Rail exit: University Station
September 13, 2011 2:30pm-5:30pm
Agenda
[110KB PDF]

Presentation
[610KB PDF]



Regions
Counties
Location
Address
Date
Time
Agenda
Presentation
Region 1
Escambia, Okaloosa, Santa Rosa and Walton
City Hall - Map It
Hagler/Mason Auditorium 2nd floor
222 W. Main Street
Pensacola, FL 32502
June 13, 2011

1:00pm-4:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]
Region 2
Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla and Washington
Agency for Health Care Administration - Map It
Building 3, Conference Room A
2727 Mahan Drive
Tallahassee, FL 32308
June 10, 2011

1:00pm-4:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]
Region 3
Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee and Union
Alachua Regional Service Center - Map It
14107 US Highway 441
Conference Room 190-A
Alachua, FL 32615
June 14, 2011

2:30pm-5:30pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]
Region 4
Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia
Department of Children and Families Main Auditorium
5920 Arlington Expressway - Map It
Jacksonville, FL 32211
June 14, 2011

9:00am-12:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]
Region 5
Pasco and Pinellas
Mary Grizzle Building - Map It
Rooms 136 and 137
11351 Ulmerton Road
Largo, FL 33778-1629
June 15, 2011

9:00am-12:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]

Region 6
Hardee, Highlands, Hillsborough, Manatee and Polk
Florida Department of Transportation Auditorium
11201 N. McKinley Drive - Map It
Tampa, FL 33612
June 16, 2011

9:00am-12:00pm

Agenda
[100KB PDF]

Presentation

[513KB PDF]
Region 7
Brevard, Orange, Osceola  and Seminole
Medicaid Program Office - Map It
Hurston Building
Conference Rooms A and D - 1st Floor
400 West Robinson Street
Orlando, FL 32801
June 16, 2011

2:00pm-5:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]
Region 8
Charlotte, Collier, DeSoto, Glades, Hendry, Lee and Sarasota
Joseph D’Alessandro Building - Map It
Room 165
2295 Victoria Avenue
Fort Myers, FL 33901
June 17, 2011

2:00pm-5:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]

Region 9
Indian River, Martin, Okeechobee, Palm Beach and St. Lucie
Hilton Palm Beach Airport - Map It
150 Australian Avenue
West Palm Beach, FL 33406
June 14, 2011

9:00am-12:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]
Region 10
Broward
Marriott Fort Lauderdale North - Map It
6650 North Andrews Avenue
Ft. Lauderdale, FL 33309
June 16, 2011

9:00am-12:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]
Region 11
Miami-Dade and Monroe
El Palacio - Map It
21485 NW 27th Avenue
Miami Gardens, FL 33056
June 16, 2011

2:00pm-5:00pm

Agenda
[100KB PDF]

Presentation
[513KB PDF]

You may watch a closed captioned reading of the standard presentation by clicking on the video below. [22.92MB Flash Video]

(Due to the large size of the video it may take longer to download.)

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Additionally, the presentation used at the June 2011 meeting in Tallahassee which includes the sign-language interpreters, was video-taped and is available by emailing your request to FLMedicaidManagedCare@ahca.myflorida.com.


arrows Guidance Statements arrows

From time to time during program development and implementation, the Agency will post guidance statements to provide the public with clarification regarding program components. These statements have no effect on the procurement and the procurement requirements will be based solely on the provisions contained in the ITN and procurement documents.

Respondents to Statewide Medicaid Managed Care Managed Medical Assistance (MMA) Invitations to Negotiate [95KB PDF]

Clarification: Specialty Plans [51KB PDF]

Specialty Plans [52KB PDF]

Contracting Required Pursuant to Section 409.975(1)(d) [38KB PDF]

409.975(1)(d) Provider Listing [1.49MB MS Excel]

Respondents to Statewide Medicaid Managed Care Long-term Care (LTC) Invitations to Negotiate [165KB PDF]

Long-term Care Managed Care Program Application Process for Medicare Advantage Special Needs Plans [63K PDF]

Documentation Accepted for Plan Provider Networks [63KB PDF]

Updated Guidance Statement: Participation of Medicare Advantage SNP plans in the SMMC LTC Component [46KB PDF]

Participation of Provider Service Networks in the LTC Component of the SMMC program [46KB PDF]

Aging Network Service Providers May 17, 2012 [47KB PDF]

Related to Upcoming Public Meeting to Address Questions Regarding the Long-term Care Data Book Released on March 16, 2012 [64KB PDF]

Related to the March 16, 2012, Version of the Long-term Care Managed Care Data Book [66KB PDF]

Provision of Case Management Services [52KB PDF]

Reimbursement for Transportation Services [52KB PDF]

HMO Certificate of Authority [44KB PDF]

Provision of medical care services to Long-term Care plan enrollees after full program implementation [47KB PDF]

Responsibility for the provision of duplicative services to a recipient enrolled in both a Long-term Care plan and a Managed Medical Assistance plan [47KB PDF]

Enrollment in Medicare Advantage plans that are not subject to competitive procurement [44KB PDF]



Comments and Questions?

Members of the public can email comments and suggestions about the Statewide Medicaid Managed Care program to FLMedicaidManagedCare@ahca.myflorida.com or mail them to:

Statewide Medicaid Managed Care program
Office of the Deputy Secretary for Medicaid
Agency for Health Care Administration
2727 Mahan Drive, MS #8
Tallahassee, Florida 32308

Long-term Care


The Long-term Care component of the Statewide Medicaid Managed Care program will be implemented first.

  • Long-term Care program Snapshot [101KB PDF]

Choose an arrow below to view more information about the program.


arrows What Plans are Available in My Region? arrows

Region Healthcare Plans
American Eldercare, Inc. Amerigroup Florida, Inc. Coventry Health Plan Humana Medical Plan, Inc. Molina Healthcare of Florida, Inc. Sunshine State Health Plan United Healthcare of Florida, Inc.
1 X         X  
2 X           X
3 X         X X
4 X     X   X X
5 X       X X X
6 X   X   X X X
7 X   X     X X
8 X         X X
9 X   X     X X
10 X X   X   X  
11 X X X X X X X

arrows Roll-Out Schedule arrows


Region Enrollment Effective Date Total Eligible Population
7 August 1, 2013 Region 7: 9,338
8 & 9 September 1, 2013 Region 8: 5,596
Region 9: 7,854
Total = 13,450
2 & 10 November 1, 2013 Region 2: 4,058;
Region 10: 7,877
Total = 11,935
11 December 1, 2013 Region 11:  17,257
5 & 6 February 1, 2014 Region 5: 9,963
Region 6: 9,575
Total = 19,538
1, 3 , 4 March 1, 2014 Region 1: 2,973
Region 3: 6,911
Region 4: 9,087
Total = 18,971


Long-term Care Recipients


Prior to implementation in your region, you will receive plan selection materials from the choice counselor by mail. 

All Medicaid recipients receiving services in a nursing facility, or through the Nursing Home Diversion Waiver, Aged and Disabled Adult Waiver, Assisted Living Waiver, Channeling Waiver, or the Frail Elder Option will have the opportunity to receive choice counseling prior to enrollment into the Long-term Care program. 

If a recipient is currently receiving services from a LTC health plan that will also be a long-term care health plan in the region where the recipient resides, the recipient can choose to remain with the original plan, or the recipient can choose to enroll with a different plan.

A counselor will assist you in selecting the plan in your region that best meets your needs.  When you have been notified that you can select a plan, you can contact a choice counselor by using your computer and go to www.flmedicaidmanagedcare.com; or you can call 1-877-711-3662 to talk to a Choice Counselor. You can request an in person visit from a Choice Counselor as well.

For additional information please click on the Medicaid snapshot document below:

Long-term Care program Snapshot [101KB PDF]

arrows When will I be notified and be required to enroll? arrows


Region First Notification letter Final Notification Letter Date Enrolled in
LTC Plans
1 11/1/2013 1/20/2014 3/1/2014
2 7/1/2013 9/16/2013 11/1/2013
3 11/1/2013 1/20/2014 3/1/2014
4 11/1/2013 1/20/2014 3/1/2014
5 10/1/2013 12/16/2013 2/1/2014
6 10/1/2013 12/16/2013 2/1/2014
7 4/1/2013 6/24/2013 8/1/2013
8 5/1/2013 7/22/2013 9/1/2013
9 5/1/2013 7/22/2013 9/1/2013
10 7/1/2013 9/16/2013 11/1/2013
11 8/1/2013 10/21/2013 12/1/2013

 


Long-term Care Providers


Choose an arrow below to view more information about the program.


arrows Plan Contacts for Providers arrows

LTC Plan Contact:  Provider Networks
American ElderCare Brenda Evans
561-496-4440
bevans@americaneldercare.com
Amerigroup Victoria McMath
800-950-7679 ext 77429
Victoria.McMath@amerigroup.com
Coventry Mariangeli  Cataluna
305-222-3012
mxcataluna@cvty.com
Humana Grace Rodriguez
888-234-6401
grodriguez@ilshealth.com
Molina Healthcare Lisa Schwendel
Phone:  1-888-562-5442, ext. 223594
Email:  lisa.schwendel@molinahealthcare.com
Sunshine State Heath Plan Susan McCurry, Manager, Provider Relations
866-769-1158, ext 41344
smccurry@centene.com
United Healthcare George Rodriguez
407-659-7029
Primary email: Fl_ltc_network@uhc.com
Secondary email: george_rodriguez@uhc.com

 


Long-term Care Plans


Plan Readiness

arrows Roll-Out Schedule and Plan Readiness Submission Documents arrows

Subject to the limitations imposed by s. 409.966(4), F.S. (2012) i, the Agency anticipates rolling-out the LTC component of the SMMC program on a regional basis in accordance with the following schedule:

TABLE 1 - ANTICIPATED REGIONAL ROLL-OUT SCHEDULE

Region Documentation
Submission Deadline
Deadline for Enrollment Effective Date
7 January 23, 2013 May 1, 2013 August 1, 2013
8 & 9 February 6, 2013 June 1, 2013 September 1, 2013
2 & 10 February 20, 2013 August 1, 2013 November 1, 2013
11 March 6, 2013 September 1, 2013 December 1, 2013
5 & 6 March 20, 2013 November 1, 2103 February 1, 2014
1, 3 & 4 April 3, 2013 December 1, 2013 March 1, 2014

Prior to enrolling recipients in a Managed Care Plan in each region in which the Managed Care Plan receives a resulting Contract, the Agency will conduct a plan-specific readiness review to assess the Managed Care Plan’s readiness and ability to provide services to recipients. The plan readiness review will include, but is not limited to, desk review of all contract related policies and procedures by the Managed Care Plan, and corresponding member documents provided by the Managed Care Plan, the Managed Care Plan’s provider network and corresponding contracts, and an onsite review including a walk-through of the Managed Care Plan’s operations, system demonstrations, and interviews with Managed Care Plan staff, as outlined in Exhibit 5, Managed Care Plan Readiness Requirements. The scope of the readiness review may include any and all Contract requirements, as determined by the Agency.

Each managed care plan that receives a resulting Contract must complete and submit the LTC checklists linked below.  Along with the LTC checklists, the Managed Care Plan must submit all policies and procedures and all supporting documents (member correspondence – such as enrollment letters, ID card, handbook, provider directory; provider correspondence, etc.) that correspond to each line item in the LTC Plan Readiness Review Tool.  Each plan must note in the LTC Plan Readiness tool the reference number that corresponds with the document or policy being supplied for each line item and specify the page and paragraph number where the elements can be found.  This reference number, page and paragraph should be noted in the “Documents reviewed” row that corresponds with the line item for which the policy or document is being provided.  The LTC Plan Readiness Review Tool must be submitted to the Agency with this information included, along with the corresponding documents.  All materials needing approval must be submitted as they will be viewed in production (including company logo) and be in a WORD format. Readability statistics must accompany each member correspondence submitted.

In addition to the documents above, each managed care plan will be expected to submit provider network files using the specifications outlined in the document below.

Provider Network Verification (PNV) File Specification [595 KB PDF]

The submission due date for all of these files is indicated in the table above under “Documentation Submission Deadline”. Additional submission instructions will be provided to plans upon award.  The “Deadline for Enrollment” is the date by which all plan readiness review criteria must be satisfied and the date by which the plan must have met all contract requirements. The Agency will not enroll recipients into a Managed Care Plan until the Agency has determined that the Managed Care Plan meets all Contract requirements.

If a Managed Care Plan does not meet the plan readiness review deadlines for their respective region, as indicated above, the Agency will grant an extension for the Managed Care Plan to correct deficiencies; however, the Managed Care Plan will lose the initial enrollment of eligible recipients in their respective region and will lose their transition population, if applicable. After an extension is granted by the Agency, the Managed Care Plan will have until the penultimate Saturday before the respective region’s enrollment effective date, as indicated above in Table 1 – Anticipated Regional Roll-Out Schedule, to be deemed ready for recipient enrollment. If a Managed Care Plan is not deemed ready for recipient enrollment by the Agency by the penultimate Saturday before the respective region enrollment effective date, the contract between the Managed Care Plan and the Agency will be terminated.

If a Managed Care Plan received an additional contract award pursuant to s. 409.966(3)(e), F.S., and fails to meet plan readiness review criteria in Region 1 or Region 2 by the deadlines as indicated above in Table 1 – Anticipated Regional Roll-Out Schedule, and subsequent paragraphs, the Agency shall terminate the additional awarded region(s) contract(s) immediately if recipients have not been enrolled into the additional region or one-hundred eighty (180) days after the respective Region 1 and/or 2 termination if recipients are already enrolled in the additional awarded region(s).

The Agency does not guarantee that the Managed Care Plan will receive any particular enrollment level. The above schedule is subject to change and provided for planning purposes only.

i s. 409.966(4), F.S. (2012), “ADMINISTRATIVE CHALLENGE.—Any eligible plan that participates in an invitation to negotiate in more than one region and is selected in at least one region may not begin serving Medicaid recipients in any region for which it was selected until all administrative challenges to procurements required by this section to which the eligible plan is a party have been finalized. If the number of plans selected is less than the maximum amount of plans permitted in the region, the agency may contract with other selected plans in the region not participating in the administrative challenge before resolution of the administrative challenge. For purposes of this subsection, an administrative challenge is finalized if an order granting voluntary dismissal with prejudice has been entered by any court established under Article V of the State Constitution or by the Division of Administrative Hearings, a final order has been entered into by the agency and the deadline for appeal has expired, a final order has been entered by the First District Court of Appeal and the time to seek any available review by the Florida Supreme Court has expired, or a final order has been entered by the Florida Supreme Court and a warrant has been issued.”


arrows Statewide Medicaid Managed Care Report Guide arrows

The reporting provisions for reports required through Long-Term Care (LTC) Managed Care Plan Contract are provided in the Statewide Medicaid Managed Care Report Guide (Report Guide). This Report Guide is a companion to each LTC managed care plan’s contract with the Agency. The Report Guide provides details of LTC managed care plan reporting requirements, including instructions, templates, and submission directions. 

At this time, the Report Guide solely reflects the requirements of the following types of LTC managed care plans:

  • LTC Health Maintenance Organizations (LTC HMOs)
  • LTC Capitated Provider Service Networks (LTC Capitated PSNs)
  • LTC Fee-for-Service Provider Service Networks (LTC FFS PSNs)

Note:  This Report Guide is NOT for use with the 2012-15 Medicaid Health Plan Contract.  The Report Guide for the 2012-15 Medicaid Health Plan Contract is located at http://ahca.myflorida.com/MCHQ/Managed_Health_Care/MHMO/med_prov_0912.shtml

SMMC Report Guide [1.22MB PDF]

SMMC Report Guide Templates:

Administrative Subcontractors and Affiliates Report [2.18MB Microsoft Excel]

Audited Annual and Unaudited Quarterly Financial Reports [267KB Microsoft Excel]

Case Management File Audit Report [43KB Microsoft Excel]

Case Manager Monitoring and Evaluation Report [33KB Microsfot Excel]

Claims Aging Report FFS [2.02MB Microsoft Excel]

Claims Aging Report & Supplemental Filing Report - Capitated Health Plans [2.45MB Microsoft Excel]

Community Outreach Health Fairs Public Events Notification [147KB Microsoft Excel]

Community Outreach Representative Report [50KB Microsoft Excel]

Critical Incident Report [31KB Microsoft Excel]

Critical Incident Summary Report [32KB Microsoft Excel]

Denial, Reduction, Termination of Services Report [56KB Microsfot Excel]

Enrollee Complaints, Grievances, and Appeals Report [43KB Microsoft Excel]

Enrollee & Nursing Facility Residence Report [45KB Microsoft Excel]

Missed Services Report [32KB Microsoft Excel]

MPI Annual Fraud and Abuse Activity Report (AFAAR) [65KB Microsoft Excel]

MPI Quarterly Fraud Abuse Activity Report [213KB Microsoft Word]

MPI Suspected Confirmed Fraud and Abuse Report [60KB Microsoft Word]

Multiple Signature Verification Agreement [37KB Microsoft Word]

Nursing Facility Transfer Report [46KB Microsoft Excel]

Participant Direction Option (PDO) Report [35KB Microsoft Excel]

Patient Responsibility Report [27KB Microsfot Excel]

Performance Measure Specifications [43KB Microsoft Word]

Performance Measures Report [35KB Microsoft Excel]

Provider Complaint Report [34KB Microsoft Excel]

Provider Network File Specifications [292KB Microsoft Word]

Provider Termination & New Provider Notification Report [74KB Microsoft Excel]

Utilization Reporting [43KB Microsoft Excel]


arrows Participant Direction Option (PDO) arrows

PDO Extensive Evaluation [190KB PDF] 5/9/2013

PDO General Evaluation [188KB PDF] 5/9/2013

PDO Pre-Screening Tool [84KB MS Word 2010]

PDO Manual [135KB MS Word 2010] 5/9/2013

PDO Guidelines [357KB MS Word 2010]

PDO Consent Form [62KB MS Word 2010]

PDO Representative Agreement [52KB MS Word 2010]

PDO Timesheet Attestation Language [24KB MS Word 2010]

PDO Consent Form (Spanish Translation) [52KB MS Word 2010]

PDO Pre-Screening Tool (Spanish Translation) [78KB MS Word 2010]

PDO Representative Agreement (Spanish Translation) [44KB MS Word 2010]





Managed Medical Assistance


The Managed Medical Assistance component of the Statewide Medicaid Managed Care program will be implemented second.

Choose an arrow below to view more information about the program.   

arrows Procurement arrows

Due to the competitive procurement, we are in a statutorily imposed “Blackout Period” until 72 hours after the award and cannot provide interpretation or additional information not included in the MMA ITN documents.

As stated in s.287.057(23), F.S., “Respondents to this solicitation or persons acting on their behalf may not contact, between the release of the solicitation and the end of the 72-hour period following the agency posting the notice of intended award, excluding Saturdays, Sundays, and state holidays, any employee or officer of the executive or legislative branch concerning any aspect of this solicitation, except in writing to the procurement officer or as provided in the solicitation documents. Violation of this provision may be grounds for rejecting a response."

The Agency issued eleven (11) separate Invitations to Negotiate (ITN) for the Managed Medical Assistance (MMA) portion of Statewide Medicaid Managed Care on December 28, 2012, through the Department of Management Services Vendor Bid System (VBS).

The MMA ITNs may be viewed through the VBS at the following link: http://myflorida.com/apps/vbs/vbs_www.main_menu.


arrows Agency Requests Non-binding Letter of Intent from Potential Managed Medical Assistance Plans arrows

To assist with planning, the Agency is interested in receiving a non-binding Letter of Intent to Bid from interested parties. If you intend to submit a bid, please send a letter to the Agency by August 17, 2012, that identifies your company name and the region(s) for which you intend to submit a response. Such a letter is completely voluntary and the decision not to submit a letter will have no effect on this or any other procurement. Letters should be sent via email to FLMedicaidManagedCare@ahca.myflorida.com.


Managed Medical Assistance Provider Comments


April 3, 2012

Respondents to Statewide Medicaid Managed Care Managed Medical Assistance (MMA) Invitations to Negotiate

Section 409.966(2) directs the Agency to select a limited number of eligible plans to participate in the Medicaid program using invitations to negotiate in accordance with s. 287.057(3)(a).  This section also requires that separate and simultaneous procurements be conducted in 11 regions of the state.  Accordingly, on December 28, 2012 the Agency issued 11 separate and simultaneous invitations to negotiate (ITN’s) in each of the 11 regions.  The ITNs may be accessed via the Department of Management Services’ Vendor Bid System (VBS) at: http://www.myflorida.com/apps/vbs/vbs_www.main_menu.

Pursuant to s. 409.966(3)(a)8, the Agency shall consider comments submitted in writing by any enrolled Medicaid provider relating to a specifically identified plan participating in the procurement in the same region as the submitting provider.  Therefore, the Agency is publishing the following list of respondents to the ITNs:

arrows List of Respondents to MMA ITNs arrows

Solicitation Number

Title

Counties

Respondents
(Plan Names)

AHCA ITN 017-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 1

Escambia, Okaloosa, Santa Rosa and Walton

Better Health, LLC

Coventry Health Care of Florida, Inc.

Florida True Health, Inc.

Humana Medical Plan, Inc.

Integral Health Plan, Inc. dba Integral Quality Care

Molina Healthcare of Florida, Inc.

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 018-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 2

Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla, and Washington

Better Health, LLC

Coventry Health Care of Florida, Inc.

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Humana Medical Plan, Inc.

Prestige Health Choice

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 019-12/13


Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 3

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union

Coventry Health Care of Florida, Inc.

First Coast Advantage, LLC

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Prestige Health Choice

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 020-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 4

Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia

Coventry Health Care of Florida, Inc.

First Coast Advantage, LLC

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Humana Medical Plan, Inc.

Molina Healthcare of Florida, Inc.

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 021-12/13


Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 5

Pasco and Pinellas

Amerigroup Florida, Inc.

Coventry Health Care of Florida, Inc.

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Molina Healthcare of Florida, Inc.

Prestige Health Choice

Simply Healthcare Plans, Inc.

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 022-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 6

Hardee, Highlands, Hillsborough, Manatee and Polk

Amerigroup Florida, Inc.

Better Health, LLC

Coventry Health Care of Florida, Inc.

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Integral Health Plan, Inc. dba Integral Quality Care

Molina Healthcare of Florida, Inc.

Prestige Health Choice

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 023-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 7

Brevard, Orange, Osceola, and Seminole

Amerigroup Florida, Inc.

Coventry Health Care of Florida, Inc.

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Molina Healthcare of Florida, Inc.

Prestige Health Choice

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 024-12/13


Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 8

Charlotte, Collier, DeSoto, Glades, Hendry, Lee, and Sarasota

Amerigroup Florida, Inc.

Coventry Health Care of Florida, Inc.

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Integral Health Plan, Inc. dba Integral Quality Care

Prestige Health Choice

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 025-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 9

Indian River, Martin, Okeechobee, Palm Beach and St. Lucie

Amerigroup Florida, Inc.

Coventry Health Care of Florida, Inc.

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Molina Healthcare of Florida, Inc.

Prestige Health Choice

Salubris, LLC

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 026-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 10

Broward County

AHF MCO of Florida, Inc. D.B.A. Positive Healthcare Florida HIV/AIDS Specialty Plan

Amerigroup Florida, Inc.

Better Health, LLC

Coventry Health Care of Florida, Inc.

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Florida True Health, Inc.

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Molina Healthcare of Florida, Inc.

Preferred Medical Plan, Inc.

Salubris, LLC

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

South Florida Community Care Network (SFCCN)

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

AHCA ITN 027-12/13

Statewide Medicaid Managed Care (SMMC) Managed Medical Assistance (MMA)-Region 11

Miami-Dade and Monroe

AHF MCO of Florida, Inc. D.B.A. Positive Healthcare Florida HIV/AIDS Specialty Plan

Amerigroup Florida, Inc.

Care Access PSN, LLC

Coventry Health Care of Florida, Inc.

Florida MHS, Inc. d/b/a Magellan Complete Care Serious Mental Illness Specialty Plan

Freedom Health, Inc.

Freedom Health, Inc. Cardiovascular Disease (CVD) Specialty Plan

Freedom Health, Inc. Chronic Obstructive Pulmonary Disease (COPD) Specialty Plan

Freedom Health, Inc. Congestive Heart Failure (CHF) Specialty Plan

Freedom Health, Inc. Diabetes Specialty Plan

Humana Medical Plan, Inc.

Molina Healthcare of Florida, Inc.

Preferred Medical Plan, Inc.

Prestige Health Choice

Salubris, LLC

Simply Healthcare Plans, Inc.

Simply Healthcare Plans, Inc. d.b.a. Clear Health Alliance HIV/AIDS Specialty Plan

South Florida Community Care Network (SFCCN)

Sunshine State Health Plan, Inc.

Sunshine State Health Plan, Inc. Child Welfare Specialty Plan

UnitedHealthcare of Florida, Inc.

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida

Wellcare of Florida, Inc. d/b/a Staywell Health Plan of Florida Child Welfare Specialty Plan

 

As published in the March 25, 2013 Florida Administrative Register (FAR), providers may submit comments to the Agency through the online survey tools published below.

Comments must be submitted to the Agency by April 17, 2013, at 5:00 PM, EDT.

The Agency will consider each distinct comment only once.  Additionally, the Agency will only consider comments submitted by enrolled Medicaid providers within the same region as the specifically identified plan participating in the procurement.

arrows Survey Tools and Instructions arrows

For each prospective vendor listed in the survey tools included below, the provider shall indicate if its opinion of the named prospective vendor is positive, negative or neutral. The election of the opinions listed below will be considered by the Agency in its decision to award Contracts under the Managed Medical Assistance ITN, pursuant to Section 409.966(3)(a)8, Florida Statutes.

Region 1: https://www.surveymonkey.com/s/MMARegion1

Region 2: https://www.surveymonkey.com/s/MMARegion2

Region 3: https://www.surveymonkey.com/s/MMARegion3

Region 4: https://www.surveymonkey.com/s/MMARegion4

Region 5: https://www.surveymonkey.com/s/MMARegion5

Region 6: https://www.surveymonkey.com/s/MMARegion6

Region 7: https://www.surveymonkey.com/s/MMARegion7

Region 8: https://www.surveymonkey.com/s/MMARegion8

Region 9: https://www.surveymonkey.com/s/MMARegion9

Region 10: https://www.surveymonkey.com/s/MMARegion10

Region 11: https://www.surveymonkey.com/s/MMARegion11


Managed Medical Assistance Data Book


The Agency released the Managed Medical Assistance (MMA) Invitation to Negotiate (ITN) on December 28, 2012. The data book has been included in the ITN. The data book can be found on the Agency for Health for Health Care Administration’s procurement page which can be accessed through the following link:

December 28, 2012 Managed Medical Assistance Data Book

If you are unable to locate the ITN, please contact us at FLMedicaidManagedCare@ahca.myflorida.com for further assistance.

Choose an arrow below to view more information.

arrows Public Meetings arrows

The Agency for Health Care Administration is hosting a public meeting to address questions about the Managed Medical Assistance Data Book released on September 21, 2012. The Data Book provides relevant background information that prospective plans will find useful in the development of their response to the Invitation to Negotiate (ITN).  The ITN will be released by January 1, 2013.

Location Address

Date

Time

Agenda and Presentation

Agency for Health Care Administration
2727 Mahan Drive
Building 3, Conference Room A
Tallahassee, FL 32308

A conference number will be available for those unable to attend in person.
Dial In Number: 1 (888) 482-0024
Conference Code: 277-949-69  

November 19, 2012

1:30 pm - 4:30 pm

FAR Notice [77KB PDF]

Agenda [155KB PDF]

Presentations
Data Book Public Meeting [165KB PDF]
Non-LTC Population [446KB PDF]
LTC Population [132KB PDF]

 

Federal Authorities




Managed Medical Assistance

Choose an arrow below to view more information.

arrows Request for 1115 Waiver / Medically Needy Component arrows

During the 2011 legislative session, the Legislature considered several alternative approaches to the Medically Needy program.  In the bills (House Bills 7107 and 7109) that were enacted, the Legislature continued the Medically Needy program and directed the Agency to seek federal waiver authority to change the program to provide additional months of coverage, to implement a premium that would not exceed the share of cost and to provide care coordination and utilization management to achieve more cost-effective services.

Florida Medically Needy 1115 Waiver Application [4.71MB PDF]

arrows Public Input arrows

The Agency must allow a 30-day public notice and comment period regarding applications for a new demonstration project that the Agency plans to submit to Federal CMS for review and consideration. The Agency will consider the public comments while developing the application for the proposed 1115 Research and Demonstration waiver for Florida’s Medically Needy program. To view a comprehensive description of the proposed 1115 Research and Demonstration for Florida’s Medically Needy program please click the following link to the public notice document. [625KB PDF]


arrows Public Workshops arrows

The public workshop locations and times are as follows:

Location Address

Date

Time

Agenda and Presentation

Westin Ft. Lauderdale
400 Corporate Drive
Ft. Lauderdale, FL 33334
Phone:  (954) 772-1331
Fax:  (954) 772-6867

October 19, 2012 

2:00 pm -
5:00 pm

FAR Notice [77KB PDF]
Agenda [45KB PDF]
Presentation [109KB PDF]
Video of Meeting

Medical Care Advisory Committee Meeting

Agency for Health Care Administration
2727 Mahan Drive
Building 3, Conference Room A
Tallahassee, FL 32308

October 23, 2012

Call-In Information (Listen Only): 1-888-670-3525. When prompted, enter the participant pass code: 4265177105

1:00 pm - 4:00 pm

FAR Notice [77KB PDF]
Agenda [45KB PDF]
Presentation [109KB PDF]

Pursuant to the provisions of the Americans with Disabilities Act, any person requiring special accommodations to participate in this workshop/meeting is asked to advise the agency at least 7 days before the workshop/meeting by contacting Robin Ingram at (850) 412-4017 or by email at Robin.Ingram@ahca.myflorida.com. If you are hearing or speech impaired, please contact the agency using the Florida Relay Service, 1 (800) 955-8771 (TDD) or 1 (800) 955-8770 (Voice).


arrows Submit Comments arrows
  • To comment by postal service or internet, please follow directions outlined in the “Comments or Questions” informational box located on the top right hand side of page. When providing comments regarding the Medically Needy program, please have ‘Medically Needy’ referenced in the subject line.
  • For more information on 1115 Research and Demonstration waivers you may visit Federal CMS website at the following link http://medicaid.gov/Medicaid-CHIP-Program-Information/By-Topics/Waivers/1115/Section-1115-Demonstrations.html.
  • The Agency will post all public comments here periodically throughout the 30-day public notice and comment period.
  • The 1115 waiver application 30-day public comment period began October 12, 2012. Public comment was received via the public meetings held in Ft. Lauderdale 10/19 and Tallahassee 10/23. Public comment will continue to be received via FLMedicaidManagedCare@ahca.myflorida.com email, and U.S. Postal service mail to 2727 Mahan Drive, Tallahassee, FL 32308. The following is a collection of public comments that will be updated as received.

    Medically Needy Comments [2.91MB PDF] 1/10/13








Long-term Care



Sign Up For Program Updates

Comments and Questions?

Members of the media should contact the
Office of Communications at AHCACommunications@ahca.myflorida.com or by calling 850-412-3623.

Members of the public can email comments and suggestions about the Statewide Medicaid Managed Care program to FLMedicaidManagedCare@ahca.myflorida.com or mail them to:

Statewide Medicaid Managed Care program
Office of the Deputy Secretary for Medicaid
Agency for Health Care Administration
2727 Mahan Drive, MS #8
Tallahassee, Florida 32308


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