Health Quality Assurance has eleven area offices that serve as local liaisons to providers. The area offices offer facility quality assurance services to Florida's 67 counties.
Certificate of Need and Financial Analysis
The Certificate of Need (CON) program is a regulatory process that requires certain health care providers to obtain state approval before offering certain new or expanded services.
Field Operations directs facility inspections, which evaluate factors such as:
- ASPEN Regulations
- Consumer Complaint Call Center
- Health Standards & Quality Unit
- Minimum Data Set
- Quality Indicator Survey (QIS) Manual, August 2007
- Joint Hospitals Provider Surveyor Training, August, 2007
Health Care Clinic Unit
The licensure of health care clinics by the Agency for Health Care Administration was authorized when Governor Bush signed the Health Care Clinic Act in 2003. The Agency's health care clinic licensure and exemption process replaces clinic registration that began in late 2001 at the Department of Health (DOH).
- Home Health Aide
- Home Health Agency- are licensed to send both skilled (RN's, Therapists, Social Workers) and unskilled (home health aides, certified nursing assistants, homemaker/companions) staff into a patient's home. They may also provide staffing to health care facilities on a temporary basis.
- Hospices - are not for profit agencies licensed to provide supportive care in the homes of terminally ill patients.
- Nurse Registry - are agencies licensed to secure temporary employment for nurses, home health aides, certified nursing assistants, homemakers, and companions) in a patient's home or in health care facilities or other locations.
- Homemaker Companion - are agencies who employ individuals to do housekeeping, cook, run errands, and provide companionship.
- Home Medical Equipment Provider - any person or entity that holds itself out to the public as providing HME and services or accepts physician orders for equipment that typically requires home medical services.
- Health Care Services Pool - are staffing agencies that provide temporary employment in health care facilities, residential facilities and agencies for licensed, certified or trained health care personnel.
Hospital & Outpatient Unit
The Hospital and Outpatient Services Unit (HOSU) is responsible for licensing, registering, and regulating hospitals, outpatient and health care service facilities. The unit regulates 16 diverse facilities, providers, suppliers, and programs as follows:
- Abortion Clinics
- Ambulatory Surgical Centers
- Birth Centers
- Comprehensive Outpatient Rehab. Facilities
- Crisis Stabilization Units and Short Term Residential Treatment Facilities
- Diagnostic Imaging Services
- Partial Hospitalization Program
- Portable X-ray
- Rehabilitation Agencies
- Residential Treatment Centers
- Residential Treatment Facilities
- Risk Manager
- Rural Health Clinics
- Utilization Review
Laboratory Licensure Unit
The Laboratory Unit of the Agency for Health Care Administration administers programs for the licensure of Clinical Laboratories, Drug-free Workplace Laboratories, Multiphasic Health Testing Centers (MHTC), and Organ and Tissue Procurement Agencies in the state of Florida.
Assisted Living Unit
The Assisted Living Unit of the Agency for Health Care Administration administers programs for the licensure of Adult Day Care Centers, Adult Family Care Homes, and Assisted Living Facilities.
Provides screening services for health care providers in Florida currently licensed by the Agency for Health Care Administration.
Long Term Care Unit
The Long Term Care Unit administers programs for the licensure and certification of Nursing Homes, Intermediate Care Facilities for the Developmentally Disabled, Homes for Special Services, Transitional Living Facilities, and Prescribed Pediatric Extended Care Centers.
Facility Data Analysis Unit
Risk Management and Patient Safety staff conduct in-depth analyses of reported incidents to determine what happened and how the facility responded to the incident. Program staff work closely with risk managers to identify best practices implemented in response to an incident and actions taken to prevent incidences from re-occurring.
Portal for Nursing Homes and Assisted Living Facilities to submit, via the Internet, mandated reports for adverse incidents, liability claims, staffing, and available beds.
Managed Health Care
The Bureau of Managed Health Care plays an important role in AHCA's mission to champion accessible, affordable, quality health care for all Floridians through the oversight and monitoring of a variety of programs. HMOs, or Health Maintenance Organizations, provide prepaid health services and place emphasis on preventive health care through effective quality and cost controls. The Bureau has regulatory authority over both
Plans and Construction
The Office of Plans and Construction is primarily responsible for ensuring that hospitals, nursing homes, and ambulatory surgical centers and Intermediate Care Facilities for the Developmentally Disabled (ICF/DD) are safe, functional, and provide safety-to-life for the patients and residents.