Bureau of Medicaid Quality Management Staff

Main Line: (850) 413-8059
Fax: (850) 922-1978

Bureau Chief’s Office

Susan Dilmore, PMP
Bureau Chief
(850) 414-7465

Janice Ruis
Administrative Assistant
(850) 410-0737

Office of Medicaid Program Oversight (MPO)

Karen Chang, M.S.
AHCA Administrator
(850) 414-2513

Jamie Bennett
Consultant
(850) 487-8659

Matthew Cooper
OPS Research Analysts
(850) 487-1544

Joshua "JD" Davis, PMP
Operations Review Specialist
(850) 410-0757

John Kane
APS/EDS Program Analyst
(850) 487-9105

Michael Karris
OPS Research Analysts
(850) 921-3757

Chris Mallison
Research Associate
(850) 414-2772

Jason Ottinger
Government Analyst II
(850) 922-5532

Michael Roberts
Government Analyst II
(850) 414-8689

David Royce
Government Analyst II
(850) 414-2470

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Quality Unit

Debby McNamara, LCSW, PMP
Senior Management Analyst Supervisor
(850) 922-3162

Stephen Bradley, M.H.A.
Government Analyst II
(850) 414-6606

Leilani Hildinger
Word Processor Systems Operator
(850) 922-2935

Office of Medicaid Research Contracts and Evaluations (MRCE)

Cliff Schmidt, MPA
AHCA Administrator
(850) 487-3098

Danni Atkins, R.N., B.S.N.
Government Analyst II
(850) 922-5530

Bruce Congleton
Government Analyst II
(850) 414-8641

Kimberly Marshall
OPS Research Assistant
(850) 413-0699

Susan McNamara, M.S.
Government Analyst II
(850) 414-2845

Kay Watson
Administrative Secretary
(850) 414-6859

Regina Wiggins, MPH
Government Analyst II
(850) 414-7457

Office of Project Management (PMO)

Sylvia McLeod, PMP
AHCA Administrator
(850) 922-7835

Kimberly Baldwin
Government Operations Consultant I
(850) 922-7323

Whitney Blount
OPS Research Assistant
(850) 921-3757

Cesar Cruz
Consultant
(850) 921-47255

Jenna Eddy
Consultant
(850) 487-9106

Gary Goodworth
Consultant
(850) 922-5598

Patricia G. Norris, PMP
Government Analyst II
(850) 414-2817

Tiffany Pappion Williams, MBA
Government Analyst II
(850) 922-7312

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Special Projects and Process Improvement Unit

Mike Magnuson, MPA, PMP
Senior Management Analyst II
(850) 414-2770

Susan Maloney
Operations Review Specialist
(850) 413-8689

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