Dear Medicaid partner:
We are always looking for ways to work with you better. Over the last year we have been asking providers across the state how we can improve our practices, and we have been working to implement your recommendations.
One of those ideas was to improve the ways we communicate with you, and this month we're upgrading our electronic Provider Bulletin. We hope this new format will be easier to read and will allow you easy access to the information you need. Once you review it, will you let us know what you think? Please send your suggestions to ahcacommunications@ahca.myflorida.com.
In addition, we want to make sure that we have the most up-to-date technology in order to ensure that you are paid in a timely manner. On July 1st we will be switching to our new Fiscal Agent, and we hope that that will allow for even faster claims payment. We have done considerable outreach to make sure the transition is a smooth one, but just in case you have questions once we go live, we will have teams standing by at 800-289-7799, Option 7. Your service matters to us, and we hope that we will continue to serve you well. Thank you for all that you do to serve the patients of Florida, and thank you for your help with our mission to help more Floridians find access to affordable, quality health care.
Sincerely,

Secretary
Agency for Health Care Administration
All Providers:
New Contact Information Available for Florida Medicaid
With the implementation of the new Florida Medicaid system (Medicaid Management Information System/Decision Support System – FMMIS/DSS), most contact information for providers and beneficiaries with the fiscal agent will remain the same. EDS will assume responsibility for many P.O. Boxes and telephone numbers previously associated with ACS. For the full story...
Medicaid Starts Comprehensive Hemophilia Disease Management Program
Florida Medicaid started the Comprehensive Hemophilia Disease Management program on April 1, 2008. Two specialty pharmacy companies— Caremark and Hemophilia of the Sunshine State (owned by Curascript) — are providing program services, which include: care management; physician and beneficiary education; 24/7 access to a toll-free nurse helpline; and dispensing of factor products, assay, and other hemophilia-related pharmaceuticals. For the full story...
Medicaid Coverage Available for Non-Citizens
Federal regulations allow states to reimburse for emergency services provided to Medicaid beneficiaries who are “non-citizens,” also referred to as “aliens,” on a limited basis. Aliens are not eligible for full Medicaid benefits due to their status as non-citizens. For the full story...
Update on Medicaid’s Payment Error Rate Measurement Program
This article is fifth in a series on the Payment Error Rate Measurement (PERM) program. The Improper Payments Information Act of 2002 (HR 4878) requires federal government agencies to estimate their improper payments annually. For the full story...
National Provider Identifier (NPI) Issues
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required the adoption and use of an NPI for all health care providers. The NPI replaces all identifiers, including Medicaid provider numbers, on HIPAA standard electronic transactions. As a Florida Medicaid provider, you must register your NPI with Florida Medicaid in order to establish a crosswalk between your NPI and your Medicaid Provider ID. If you have not registered your NPI with Florida Medicaid, you must do so in order to avoid any future disruption of payments. For the full story...
A Note from the Inspector General
The Office of Inspector General at AHCA has oversight of the Bureau of Medicaid Program Integrity. Title 42 CFR, Part 455, establishes the requirements for a state fraud detection and investigation program and for disclosure of information on ownership and control. For the full story...
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