Fiscal Agent
ACS State Healthcare, formerly known as Consultec, Inc., is the current Medicaid fiscal agent. Consultec, Inc., became the Medicaid fiscal agent in July 1999. Since that time, Consultec was acquired by Affiliated Computer Services, Incorporated (ACS). Only the name has changed. All addresses and phone numbers will remain the same. Listed below are the commonly used phone numbers and addresses
for ACS:
| Provider Support |
Provider Inquiry
(in-state) |
800-289-7799 (7am-6pm ET) |
| |
Provider Inquiry
(out-of-state) |
800-955-7799 (7am-6pm ET) |
| |
Provider Inquiry
(in Tallahassee) |
850-201-1300 (7am-6pm ET) |
| |
Provider Enrollment |
800-377-8216 (8am-5pm ET) |
| |
Provider Enrollment
(in Tallahassee) |
850-201-1400 (8am-5pm ET) |
| |
Banking |
800-289-7799 (8am-5pm ET) |
| Electronic Claims Submission (ECS) Services |
EDI Technical Support |
800-829-0218 (8am-7pm ET) |
| |
Electronic Claims Submission |
850-201-1200 (24 hours) |
| |
Automated Voice Response |
800-239-7560 (24 hours) |
| |
Automated Voice Response
(in Tallahassee) |
850-201-1500 (24 hours) |
Follow the link below to the ACS Florida Medicaid site for more information about the fiscal agent operations.
The fiscal agent enrolls non-institutional providers, processes Medicaid claims, and distributes Medicaid forms and publications. The ACS State Healthcare Florida Medicaid website contains important provider information including: provider enrollment forms, fee schedules, provider handbooks, Medicaid bulletins, field representative names and phone numbers, and electronic data interchange instructions and software.
Medicaid Information on the Fiscal Agent's
(ACS State Healthcare) Florida Medicaid Website
|
