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Division of Medicaid



Dyke Snipes
Deputy Secretary

2727 Mahan Drive, Mail Stop 8
Tallahassee, FL 32308
Phone: 850-488-3560
Fax: 850-488-2520

Medicaid Director's Office – Housed within the Agency for Health Care Administration, Florida Medicaid is the medical assistance program that provides access to health care coverage for low-income families and individuals. Medicaid also assists the elderly and disabled with the cost of nursing facility care and other expenses. The Medicaid Director's Office has oversight authority for the Agency's six Medicaid Bureaus and 11 Area Offices, located throughout the state, which are tasked with the day-to-day operation of the Medicaid program. In addition, the Director's Office handles a broad range of initiatives designed to further improve the way in which health care services are delivered. As is the mission of the Agency, the Medicaid Director's Office champions accessible, affordable, quality health care for all Medicaid beneficiaries.



Christine "Chris" Osterlund
Acting Assistant Deputy Secretary
for Medicaid Operations

Phone: 850-488-3560
Fax: 850-488-2520

Medicaid Operations – The Assistant Deputy Secretary for Medicaid Operations is the Medicaid Chief Operating Officer and is responsible for the Bureaus of Medicaid Services, Medicaid Health Systems Development, Pharmacy Services, and the eleven Medicaid area offices through Field Office Managers.



Phil E. Williams
Acting Assistant Deputy Secretary
for Medicaid Finance

Phone: 850-488-3560
Fax: 850-488-2520

Medicaid Finance – The Assistant Deputy Secretary for Medicaid Finance is the Medicaid Chief Financial Officer and is responsible for the Bureaus of Medicaid Program Analysis, Medicaid Contract Management, and Medicaid Quality Management.