Quality Improvement & Evaluation Contracts

Cathy Cross
AHC Administrator

Quality Improvement & Evaluation Contracts Unit

Phone: (850) 412-4690

Rachel La Croix, PhD
  • Ensures that Medicaid recipients not enrolled in managed care plans receive medically necessary, quality services in the most cost-effective manner
  • Manages prior authorization and utilization management contracts
  • Conducts monitoring and technical assistance for FFS programs

Medicaid Research and Evaluations

The Agency contracts with universities and other entities to conduct independent and unbiased research and evaluation projects which describe and analyze recipient, service and program characteristics.  Reports produced from the research and evaluation projects ensure Agency compliance with waiver requirements and enable the Agency to further develop clinically appropriate, fiscally responsible and effective health care policy.

Resource Information