Medicaid Options

Medicaid Options is the name for Florida Medicaid's Managed Care enrollment broker.   In Medicaid Options, Medicaid recipients get care through MediPass,  Medicaid contracted HMOs, or Provider Service Networks (PSNs) or other contracted entities. To assist recipients in making choices, the state of Florida has created an enrollment and disenrollment helpline.  You can contact an enrollment specialist by dialing the toll-free number of the helpline:

This helpline is operated by ACS State Healthcare Solutions who is contracted by the state to provide enrollment and disenrollment services to Medicaid recipients. Specialists help Medicaid recipients enroll in a Medicaid managed care plan by advising recipients of physicians that are in the plans, and can help recipients understand the differences in benefits offered by the plans.  They can enroll recipients in the plan of their choice or assist recipients in changes from one plan to another.  

In addition to the enrollment and disenrollment helpline, Medicaid Options provides written materials to assist Medicaid participants in choosing a Medicaid managed care plan.

Online Medicaid Enrollment Information:

Information is also available on the internet about Medicaid managed care choices. Go to http://www.medicaidoptions.net or call the toll-free Medicaid Options Helpline at 1-888-367-6554 for enrollment information and choices.