Kimberly Smoak, Chief
Bureau of Field Operations
Division of Health Quality Assurance
Telephone: (850) 412-4516
Fax: (850) 921-2423
Assisted Living Facility Resource Manual, Revised August, 2015 [12.8 MB]
Assisted Living Facility and Adult Family Care Home Unlicensed Activity Checklist [634 MB]
Field Operations directs facility inspections, which evaluate factors such as:
It also maintains records of survey deficiencies and completes survey report forms. When deficiencies are found, a report is generated to the facility for corrective action. When necessary, Field Operations recommends sanctions, fines, and de-certifications.
In addition, it helps to develop facility regulations and procedures, investigates complaints about facilities, and carries out certain quality assurance initiatives. Field Operations has eight area offices that offer facility quality assurance services to Florida's 67 counties.