Electronic Statement of Deficiencies and Plan of Corrections (ePOC)

Florida QIES Help Desk
Survey and Certification Support Branch
Telephone: (850) 412-4501
Florida Relay Service (TDD): (800) 955-8771
Fax: (850) 488-7251 and (850) 414-6946
Email: FLQIES_HELP@ahca.myflorida.com

The Florida QIES Helpdesk has an e-mail alert system to notify registered providers or interested parties of "late-breaking" ePOC information. Complete as much information using the registration link below and check ePOC for Provider Type and Opt-In to receive emails or Opt-Out if you wish to stop receiving emails.

Sign Up for ePOC Alerts

ePOC Information

The Agency for Health Care Administration (AHCA) is participating with the Center for Medicare/Medicaid Services (CMS) electronic 2567 and plan of correction (ePOC) program. All certified skilled nursing homes must participate; Certified SNF/NFs are the only provider with the ePOC option. The ePOC program will allow enrolled Nursing Homes to:


ePOC Steps for Implementation