AHCA: Facility Emergency Actions

About the Agency for Health Care Administration (AHCA)

Our Agency was statutorily created by Chapter 20, Florida Statutes as the chief health policy and planning entity for the state. We are primarily responsible for the state's $16 billion Medicaid program that serves over 2.2 million Floridians, the licensure of the state's 36,000 health care facilities and the sharing of health care data through the Florida Center for Health Information and Policy Analysis.

Last year we worked with legislators to tackle the problem of Florida's uninsured and appreciate your support for initiatives like Cover Florida. Cover Florida plans will be offered beginning January 1, 2009, and we hope they will make a difference for the state's 3.6 million uninsured. We also worked with you to target fraud in home health agencies, to make available price and outcome information on 150 different procedures, and to stretch our budget resources to serve as many people as possible.

This year we will be working with you to continue to reduce the number of uninsured across the state, to enhance our ability to target fraudulent providers, to reduce unnecessary regulation, to reduce administrative costs in order to ensure that dollars go to serve patients and more.

Our mission is Better Health Care for All Floridians.

Contact the Agency for Health Care Administration (AHCA)

Agency for Health Care Administration
2727 Mahan Drive
Tallahassee, FL 32308
(888) 419-3456
Click to Send an E-mail

AGENCY DEPARTMENTS: For contact information for particular bureaus or departments click Inside AHCA or call the toll-free number (888) 419-3456. After choosing English, Spanish, or Creole then press 3.

AREA OFFICES: The Agency has offices throughout Florida. The Area Medicaid Offices can help with Medicaid questions (for beneficiaries and providers) and has a list of Medicaid providers. The Health Quality Assurance Offices conduct surveys of health care facilities/providers and help facilities/providers with quality assurance. To find an office near you click Regional Maps.

COMPLAINTS: To file a complaint against a health care facility or health maintenance organization (HMO) regulated by AHCA: Call the toll-free number (888) 419-3456. To file a complaint against a health care facility online, click here. To read more about the complaint process click here.

MEDICAID: The Area Medicaid Offices can help with Medicaid questions and has a list of Medicaid providers. To find Area Medicaid Offices and other Medicaid information click www.MyMedicaid-Florida.com. To report Medicaid fraud or abuse, call the toll-free number (888) 419-3456. After choosing English, Spanish, or Creole then press 5.

PUBLICATIONS & FORMS: Click Publications to view and download AHCA publications and Forms. Some of these can be ordered by calling the toll-free number (888) 419-3456. After choosing English, Spanish, or Creole then press 4.

Health Facilities and Providers

Provider Emergency Actions

Please Take Notice: The posting here reports the imposition of an Immediate Order on this website in order to timely disseminate information by the Agency for Health Care Administration (AHCA) related to its mission, policies and programs. Prior to its imposition, this Immediate Order was not required to be judicially reviewed. The state licensed facility/provider concerned within this Immediate Order is advised that it shall be provided notice for prompt additional administrative action based upon the facts used as the basis of the Immediate Order. That which appears within an Immediate Order is subject to an appellate review when timely petitioned. The concerned license holder/licensee may differ with AHCA over the facts and law presented. The terms of the Immediate Order require AHCA to monitor on a regular basis the conditions at the facility/provider for which the Immediate Order was imposed and to notify the facility when the Immediate Order is lifted. The information reported in this website posting will be removed, as soon as practicable, from this website without further notice upon the lifting of the Immediate Order. Similarly, other official changes related to the status of the Immediate Order made by competent authority prior to its lifting will be posted. Information in this posting should be interpreted carefully and used in conjunction with other sources and means. AHCA strives to update and assure the accuracy of the information posted.

Moratorium on Admissions

Arlington House ACLF, an assisted living facility in Putnam County, was placed under a moratorium on admissions on December 5, 2008.

Blue Haven Retirement Center, an assisted living facility in Bay County, was placed under a moratorium on admissions on August 29, 2008.

Eilene's Guest Home, an assisted living facility in Orange County, was placed under a voluntary moratorium on admissions on February 16, 2009.

Emeritus at Crossing Pointe, an assisted living facility in Orange County, was placed under a voluntary moratorium on admissions on September 8, 2009.

Live Longer at Home Health Care Services, Inc., a home health agency in Desoto County, was placed under a moratorium on admissions on December 2, 2008.

Nature Coast Regional Hospital, a hospital in Levy County, was placed under a limited moratorium on the provision of elective surgery on July 10, 2009.

The Family, a specialty psychiatric hospital in Broward County, was placed under a moratorium on admissions on January 30, 2007.

Suspended Licenses

Blue Haven Retirement Center, an assisted living facility in Bay County, was issued an emergency suspension of license order on September 2, 2008.

Mary Alexander, an adult family care home in Marion County, was issued an emergency suspension of license order on November 6, 2009.

Other Restrictions or Limitations of License

Devereux Florida--Devereux Tallahassee STGH, a residential treatment center in Leon County, was issued a stipulation on admissions on June 12, 2009.

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