We believe the Agency for Health Care Administration's ability to respond promptly and accurately to all public records requests is an integral part of our mission to champion accessible, affordable, quality health care for all Floridians.

In an effort to increase our ability to respond to such requests in a timely and comprehensive manner, the Agency has chosen to coordinate all Public Records Requests made to the Agency through its Public Records Coordination Office.

NOTE: The Agency for Health Care Administration's Public Records Coordination Office only deals with public records that involve the Agency (see AHCA homepage for details).

Public Records Procedure:

You can make a public records request by contacting this office by phone, fax, email, or regular mail. Please make sure your name, email address, mailing address, and telephone number are on the request so we can contact you if we have any questions. When a public records request is made, please include as much information as possible relating to your request so we can respond promptly and accurately. This information can include but is not limited to:

• The name of the provider and/or facility about which you are requesting information
• The address for that provider/ facility
• The type of provider/facility (example: Assisted Living, hospital, nursing home)
• A clearly stated time period for which you are requesting records and the specific type of information you are interested in.
• Other information that is available to you that you feel would help identify the documents you are seeking.

The following is a summary of fee changes:

Electronic documents:

• Documents under 25 pages with no redaction will be provided by email at no charge.

Documents over 25 pages will be provided on a CD free of charge.  Documents that require redaction will be provided on a CD with a service charge based on staff labor costs necessary to complete the redaction

Paper copies:

• $.15 per page plus staff labor costs necessary to complete any required redaction.
• An additional $.05 per page is assessed for double-sided copies. 

Requests for data or special reports:

• A special service charge based on staff labor costs will be charged for requests that require extensive use of information technology resources or clerical or supervisory assistance.

If the cost to process the request will exceed $10.00, Agency staff will call or otherwise notify the requestor of the anticipated cost of the documents requested.  This is an estimate and the actual cost may be slightly higher or lower upon completion.
Prepayment is required before the documents are sent out.

If you have any further questions please contact the Public Records Coordination Office at 850-414-6044.