About the Agency for Health Care Administration (AHCA)

Our Agency was statutorily created by Chapter 20, Florida Statutes as the chief health policy and planning entity for the state. We are primarily responsible for the state's $18 billion Medicaid program that serves over 2.7 million Floridians, the licensure of the state's 41,000 health care facilities and the sharing of health care data through the Florida Center for Health Information and Policy Analysis.

Last year we worked with legislators to tackle the problem of Florida's uninsured and began offering Cover Florida plans on January 1, 2009, and we hope they will make a difference for the state's 3.6 million uninsured. We also worked to target fraud in home health agencies, to make available price and outcome information on 150 different procedures, and to stretch our budget resources to serve as many people as possible.

This year we are working to continue to reduce the number of uninsured across the state, to enhance our ability to target fraudulent providers, to reduce unnecessary regulation, and to reduce administrative costs in order to ensure that dollars go to serve patients and more.

AHCA Site Menu

Contact the Agency for Health Care Administration (AHCA)

Agency for Health Care Administration
2727 Mahan Drive
Tallahassee, FL 32308
(888) 419-3456
Click to Send an E-mail

AGENCY DEPARTMENTS:  For contact information for particular bureaus or departments click Inside AHCA or call the toll-free number (888) 419-3456.  After choosing English, Spanish, or Creole then press 3.

AREA OFFICES:  The Agency has offices throughout Florida.  The Area Medicaid Offices can help with Medicaid questions (for beneficiaries and providers) and has a list of Medicaid providers.  The Health Quality Assurance Offices conduct surveys of health care facilities/providers and help facilities/providers with quality assurance.  To find an office near you click Regional Maps.   

COMPLAINTS:  To file a complaint against a health care facility or health maintenance organization (HMO) regulated by AHCA: Call the toll-free number (888) 419-3456. To file a complaint against a health care facility online, click here. To read more about the complaint process click here.

MEDICAID:  The Area Medicaid Offices can help with Medicaid questions and has a list of Medicaid providers.  To find Area Medicaid Offices and other Medicaid information click www.MyMedicaid-Florida.com.  To report Medicaid fraud or abuse, call the toll-free number (888) 419-3456.  After choosing English, Spanish, or Creole then press 5. 

PUBLICATIONS & FORMS:  Click Publications to view and download AHCA publications and Forms.  Some of these can be ordered by calling the toll-free number (888) 419-3456.  After choosing English, Spanish, or Creole then press 4.